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GetGreenline ULC
SaaS Terms and Conditions
Effective Date: August 15, 2026 | Version 4.0 | Supersedes all prior versions
GetGreenline ULC (dba Greenline) — 3400, 350 – 7th Avenue S.W., Calgary, Alberta T2P 3N9
| PLEASE READ CAREFULLY
These SaaS Terms and Conditions (“Terms” or “Agreement”) govern your commercial relationship with GetGreenline ULC (“GetGreenline” or “the Company”), the Alberta company that operates the Greenline Platform, BLAZE Brands, and associated services. By accessing or using the Greenline Platform you accept these Terms in full. If you do not agree, do not use the platform. These Terms supersede and replace all prior versions of the GetGreenline / Greenline Terms and Conditions, including the version last updated January 28, 2025. |
GetGreenline ULC (Corporate Access Number: 2024329779; dba Greenline; the “Company”) is an Unlimited Liability Company incorporated under the laws of Alberta, Canada. GetGreenline ULC was formerly named GETGREENLINE, INC. prior to a name and structure amendment registered with the Alberta Corporate Registry on June 1, 2022. GetGreenline ULC is the same continuous legal entity that has provided the Greenline Platform to its customers throughout its operating history. All agreements previously entered into with GETGREENLINE, INC. are agreements with GetGreenline ULC.
GetGreenline operates retail point-of-sale software solutions integrating hardware components (the “Greenline Hardware”) with a software-as-a-service platform (the “Greenline System”, and together with the Greenline Hardware, the “Greenline Platform”). GetGreenline also operates BLAZE Brands, an optional retail media and trade promotion program available to licensed cannabis retailers and brand advertisers in Canada.
GetGreenline provides its customers (“Customer” or “Retail Partner”) access to the Greenline Platform under these Terms, as supplemented by any applicable Sales Agreement or Order Form. These Terms, together with the documents listed in the hierarchy table in Section 13, constitute the complete legal framework governing the Customer’s relationship with GetGreenline.
You must have reached the minimum legal age for cannabis purchase in your province to use this platform: eighteen (18) years of age in Alberta; nineteen (19) years of age in British Columbia, Saskatchewan, Manitoba, Ontario, Northwest Territories, Nunavut, and Yukon; and the applicable minimum age in any other province in which GetGreenline operates. By using this platform and agreeing to these Terms, you represent and warrant that you have reached the applicable minimum age in your province of operation.
By accessing or using the Greenline Platform, executing a Sales Agreement or Order Form, or continuing to use the platform after notice of any update to these Terms, you accept these Terms in full. If you disagree with any provision of these Terms, you must not use the platform. GetGreenline reserves the right to update these Terms from time to time and will provide at least thirty (30) days’ written notice of any material change. Your continued use of the platform after the effective date of any change constitutes acceptance of the updated Terms.
Subject to these Terms and any applicable Sales Agreement, GetGreenline will provide the Customer with access to the Greenline Platform. The Services may be amended, modified, or supplemented with mutual consent in a written Change Order.
GetGreenline may engage third parties (“Subcontractors”) including independent contractors, affiliates, service providers, licensees, and agents to perform any part of the Services. GetGreenline will: (a) remain directly responsible to the Customer for the acts or omissions of each Subcontractor in connection with the Services generally; and (b) ensure that each Subcontractor is bound in writing to terms equally as protective of the Customer as these Terms. Notwithstanding the foregoing, GetGreenline’s obligations with respect to Subcontractors that process Customer Personal Data are governed exclusively by the Data Processing Addendum incorporated in Section 14 of these Terms and not by this general subcontractor provision. GetGreenline’s accountability for the protection of Customer Personal Data in the hands of subprocessors is as set out in the Data Processing Addendum.
GetGreenline may make changes to the Greenline Platform at any time in its sole discretion without notice to the Customer. GetGreenline retains sole control over the hosting, operation, management, and maintenance of the Greenline Platform.
The Customer will promptly provide all information, documentation, and material specified as Ancillary Information in a Sales Agreement. The Customer retains ownership of Ancillary Information and grants GetGreenline a limited, royalty-free license to use it solely for providing the Services.
The Customer will adhere to GetGreenline’s acceptable use guidelines, policies, and directives (“Greenline Policies”) as established and amended from time to time. Current Greenline Policies are published at getgreenline.co/privacy. GetGreenline may supplement or modify the Greenline Policies in its sole discretion; modifications are immediately binding on the Customer and all users of the Greenline Platform.
GetGreenline provides access to certain third-party providers to enhance the Customer’s business experience. Third-party integration fees are separate from Greenline Platform fees and from any fees charged directly by the third-party provider. Integration fees are charged only where the Customer affirmatively requests the integration. If the Customer does not accept an integration fee, the integration will be disabled. Regardless of whether GetGreenline charges an integration fee, GetGreenline is not responsible for third-party provider performance or any adverse impact to the platform resulting from third-party integration performance issues.
GetGreenline will use commercially reasonable efforts to schedule data backups, system maintenance, and software updates outside of regular business hours (9am to 7pm PST, Monday to Sunday). Provided the Customer has paid all Fees due, GetGreenline will provide customer support access Monday to Friday between 8:00am and 5:30pm PST.
BLAZE Brands is an optional retail media and trade promotion program available to Retail Partners on the Greenline Platform. Participation in BLAZE Brands is voluntary and requires affirmative consent through execution of an Order Form that includes BLAZE Brands as a selected service. BLAZE Brands is governed by the BLAZE Brands Retail Partner Addendum and Data Use Agreement, which is incorporated into these Terms by reference upon enrollment. BLAZE Brands will not be activated, and no Customer transaction data will be collected for BLAZE Brands purposes, until a fully executed Order Form is confirmed by GetGreenline. The broad Service Data license in Section 3.2 below does not authorize GetGreenline to use Customer Service Data for BLAZE Brands retail media or advertising analytics purposes without the express consent provided through Order Form execution. In the event of any conflict between Section 3.2 and the BLAZE Brands Retail Partner Addendum and Data Use Agreement with respect to BLAZE Brands data use, the Addendum governs.
The Customer will pay GetGreenline the fees in the amounts, at the times, and according to the terms set out in each Order Form (“Fees”). All Fees are in Canadian Dollars unless otherwise specified. GetGreenline may adjust Fees upward, no more than once per calendar year, to account for inflation as determined by the Bank of Canada, with each adjustment being no more than: (a) five percent (5%); or (b) the increase over the last twelve months of the consumer price index — whichever is lower. GetGreenline will provide the Customer with written notice of any Fee adjustment at least thirty (30) days before the start of the next annual billing period in which the adjusted Fee will first take effect. The Customer may terminate the affected Services upon thirty (30) days’ written notice to GetGreenline if it does not accept the adjusted Fee, provided such notice is received before the adjusted Fee takes effect. All Fees are exclusive of applicable taxes, withholdings, and other levies, which will be invoiced together with the Fees.
All Fees are payable within five (5) days of presentation. Fees received after five (5) days are past due. Interest will accrue on past-due amounts at the rate of ten percent (10%) per annum. Subject to the applicable Order Form, invoices are payable without holdback or setoff, except where Fees are disputed by the Customer in good faith. Invoice disputes do not affect undisputed portions of Fees payable. Except as expressly set out in these Terms or an applicable Order Form, all Fees paid are non-refundable. In the event of past-due outstanding amounts, GetGreenline may: (a) terminate this Agreement immediately upon notice; and/or (b) suspend its obligations until all amounts due are paid in full.
The Customer shall at all times during the Term: (a) set up, maintain, and operate the Greenline Hardware in good repair; (b) determine and maintain a list of authorized users and ensure only authorized users have access; (c) restrict username and password use to a single person (accounts may not be shared); (d) keep account credentials secure (GetGreenline is not liable for losses from failure to maintain credential security); (e) be responsible for all uses and activities under the Customer’s account; (f) immediately notify GetGreenline of any unauthorized use of login credentials; (g) provide all cooperation and assistance GetGreenline may reasonably request; and (h) obtain all requisite permits, licenses, and authorizations from relevant municipal, provincial, and federal regulatory bodies, including any cannabis retail licenses required to legally operate in the Customer’s jurisdiction(s).
The Customer shall not, and shall not permit any person to: (a) copy, modify, or create derivative works of the Services or Greenline Platform; (b) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive access to the source code; (c) input, upload, or transmit any information or materials that are unlawful, injurious, or contain harmful code; (d) download, transmit, or export any part of the Greenline System; (e) damage, destroy, disrupt, disable, or impair the Services or GetGreenline’s provision of services to any third party; (f) remove, delete, alter, or obscure any trade-marks, disclaimers, or intellectual property notices from the Services; or (g) provide access credentials to any person not authorized by the Customer or GetGreenline.
GetGreenline is not responsible or liable for any delay or failure of performance caused in whole or in part by the Customer’s delay in performing or failure to perform any of its obligations under these Terms.
As between the parties, GetGreenline owns all Intellectual Property Rights in the Services, the Greenline Platform, and any information and materials relating thereto. Except as expressly set out in these Terms, this Agreement does not grant either party any rights, implied or otherwise, to the other’s content or intellectual property.
To the extent the Customer provides GetGreenline with information or data through its use of the Greenline Platform (“Service Data”), the Customer retains ownership of such Service Data. The Customer grants GetGreenline an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to disclose, publicize, display, reproduce, improve, and otherwise use Service Data in connection with the Greenline Platform and GetGreenline’s associated products and services. The Customer represents and warrants that Service Data will be accurate and complete as of the date of delivery.
GetGreenline has the right to collect and analyze data and information relating to the use and performance of the Services and will be free to: (a) use such information to improve, enhance, and develop the Services and other GetGreenline products; and (b) create anonymized, de-identified, and/or aggregated data from Service Data that does not identify the Customer, its authorized users, or any individual consumer. GetGreenline owns all right, title, and interest in anonymized, de-identified, and/or aggregated data derived from Service Data and may use, sell, license, or otherwise commercially transfer such data for any lawful purpose, including market intelligence, industry analytics, and benchmarking products. Notwithstanding the foregoing, the broad license in this Section 4.2 does not authorize GetGreenline to use Customer Service Data for BLAZE Brands retail media and advertising analytics purposes without express consent through Order Form execution. See Section 2.8 and the BLAZE Brands Retail Partner Addendum and Data Use Agreement.
Any suggestions, enhancement requests, recommendations, or other feedback communicated by the Customer to GetGreenline is deemed Confidential Information of and owned exclusively by GetGreenline. The Customer represents that Feedback is not confidential or proprietary to any third party, and the Customer has all necessary rights to disclose it. GetGreenline may freely use, reproduce, and publish Feedback without restriction or compensation to the Customer.
The Receiving Party acknowledges that the Disclosing Party’s Confidential Information is an asset of considerable value. During and after the Term, the Receiving Party will: (a) keep Confidential Information confidential and use it solely for exercising its rights and performing its obligations under these Terms; (b) not disclose Confidential Information to any third party without the Disclosing Party’s prior written consent; (c) maintain the security of Confidential Information with at least a reasonable standard of care; and (d) disclose Confidential Information to employees and contractors solely on a need-to-know basis under written confidentiality obligations at least as protective as these Terms. If required by law, regulation, or court order to disclose Confidential Information, the Receiving Party will: (i) notify the Disclosing Party in writing without delay unless legally prohibited; (ii) cooperate in seeking a protective order; and (iii) limit disclosure to the minimum required.
Upon request, the Receiving Party will return or irretrievably destroy the Disclosing Party’s Confidential Information within thirty (30) days and provide a statutory declaration confirming the return or destruction within five (5) days thereafter if requested.
Each party acknowledges that a breach of confidentiality obligations may cause harm not adequately compensated by monetary damages. The non-breaching party may seek specific performance and injunctive or other equitable relief without bond or proof of damages in addition to any other remedy available at law or in equity.
Each party represents and warrants that: (a) it is a business duly incorporated, validly existing, and in good standing under the laws of its jurisdiction; (b) it has full right and authority to enter into and perform its obligations under these Terms; and (c) these Terms constitute a legal, valid, and binding agreement enforceable in accordance with its terms.
GetGreenline represents and warrants that: (a) it will perform the Services in compliance with applicable laws and regulations; (b) it will perform the Services in a professional and workmanlike manner; (c) the Services will not infringe any Intellectual Property Rights of any third party; and (d) the Services will conform in all material respects to any applicable Sales Agreement.
Except for the express representations and warranties in this Agreement, GetGreenline disclaims any and all guarantees, representations, conditions, and warranties regarding the Greenline Platform and the Services, whether implied or statutory, including without limitation conditions and warranties of merchantable quality, fitness for a particular purpose, or non-interruption. The Greenline Platform and Services are provided “as-is” and “as-available”. GetGreenline disclaims all liability in connection with third-party software or materials. This section applies to the fullest extent permitted by law.
Unless terminated earlier pursuant to the terms and conditions of the Greenline Policies, the Term of this Agreement will commence on the Subscription Start Date and will remain in effect for the initial period specified in the applicable Order Form (the “Initial Term”). “Subscription Start Date” means the date the Customer first processes a completed, non-test sale through the applicable production Greenline Service, unless another date is agreed to in writing by the parties. After the Initial Term, the Agreement will automatically renew for successive renewal terms based upon the Initial Term (each a “Renewal Term”), unless either party gives written notice of non-renewal to the other party at least thirty (30) days before the end of the then-current term. The Initial Term and all Renewal Terms are collectively the “Term.” Recurring Fees commence on the Subscription Start Date and are payable in accordance with the applicable invoice and this Agreement.
Either party may terminate this Agreement for any reason immediately upon notice if no Sales Agreement is in effect. GetGreenline may terminate this Agreement or any Sales Agreement at any time upon written notice to the Customer.
If the Customer terminates this Agreement for any reason other than termination for cause under Section 7.4, or other than prior to a Renewal Term in accordance with Section 7.1, the Customer agrees to pay all Fees that would have been due over the remainder of the current Term (an “Early Termination Fee”).
Either party may terminate this Agreement immediately if the other party: (a) fails to cure a material breach within thirty (30) days after written notice of such breach, provided that a breach of Greenline Policies or confidentiality obligations in Section 5 will be grounds for immediate termination; or (b) becomes insolvent, files a bankruptcy petition, or has bankruptcy or insolvency proceedings instituted against it under the Bankruptcy and Insolvency Act (Canada), the Companies’ Creditors Arrangement Act (Canada), or any successor legislation. GetGreenline may additionally terminate immediately if it believes the Customer does not hold the requisite permits or licenses to carry on its cannabis retail operations, in which case the Customer agrees to pay the Early Termination Fee.
Upon termination: (a) GetGreenline will deliver a final statement of account and invoice for Fees accrued through the termination date, and any applicable Early Termination Fee; (b) the Customer will have thirty (30) days following termination to retrieve Customer Data available on the platform as of the termination date; and (c) Sections 3, 4, 5, 7 through 13, and 15 survive termination. Termination of a Sales Agreement does not terminate this Agreement unless no other Sales Agreements are in effect.
The Customer will not, during the Term and for one (1) year thereafter, directly or indirectly: (a) induce or attempt to induce any customer, user, or partner of GetGreenline to reduce or terminate its relationship with GetGreenline; (b) induce or encourage any GetGreenline employee to leave their employment; or (c) hire, solicit, or attempt to hire any GetGreenline employee.
The Customer will defend, indemnify, and hold harmless GetGreenline and its officers, directors, contractors, and employees against all third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or in connection with: (a) any material breach of the Customer’s representations, warranties, or obligations under these Terms; (b) the Customer’s use of any third-party integration through the Greenline Platform; or (c) the Customer’s failure to maintain any required cannabis retail license or permit. This Section survives termination for three (3) years.
GetGreenline’s maximum aggregate liability to the Customer under this Agreement is the total Fees paid by the Customer during the twelve (12) month period immediately preceding the first event giving rise to the claim.
Except with respect to the Customer’s indemnification obligations, in no event will either party be liable to the other for any indirect, incidental, punitive, special, or consequential damages, including without limitation loss of business, loss of profits, loss of data, lost savings, or lost opportunity costs, however caused and under any theory of liability, even if advised of the possibility of such damages.
These limitations apply to the fullest extent permitted by applicable Canadian law, including the Alberta Limitations of Liability Act.
Neither party will publish a public announcement related to this Agreement without prior written consent of the other party, not to be unreasonably withheld. Notwithstanding the foregoing, GetGreenline may disclose the existence and terms of this Agreement to prospective investors and may publicly identify the Customer as a customer and user of the Greenline Platform.
This Agreement may not be assigned by either party without the prior written consent of the other party, such consent not to be unreasonably withheld. Either party may assign this Agreement to a successor in interest upon a merger, acquisition, reorganization, change of control, or sale of all or substantially all of the party’s assets without the other party’s consent. Any assignment in violation of this Section is null and void and constitutes a material breach.
GetGreenline reserves the right to update or modify these Terms by providing at least thirty (30) days’ written notice before the effective date of any material change. The Customer’s continued use of the Greenline Platform after the effective date constitutes acceptance. If the Customer objects to any change, its sole remedy is to terminate the Agreement. No failure or delay by a party in exercising any right under this Agreement operates as a waiver of that right.
This Agreement is governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of laws principles. GetGreenline ULC is an Alberta corporation (Corporate Access Number: 2024329779) incorporated under the Alberta Business Corporations Act. Any dispute arising from this Agreement that cannot be resolved within thirty (30) days of written notice shall be referred to binding arbitration administered by the Canadian Arbitration Association (“CAA”) under the CAA’s National Arbitration Rules, conducted in Calgary, Alberta (or remotely by mutual agreement) before a single arbitrator. The arbitral award is final and binding. The prevailing party is entitled to recover reasonable legal fees and costs. Either party may apply to an Alberta court for injunctive or other equitable relief to prevent irreparable harm pending arbitration. Disputes arising from the BLAZE Brands Retail Partner Addendum and Data Use Agreement are governed by the arbitration provisions of that Addendum.
GetGreenline is not liable for any failure or delay in performing the Services caused by events beyond its reasonable control, including acts of God, natural disasters, pandemic, cyberattacks, governmental action, or telecommunications failures. GetGreenline will notify the Customer without delay and will extend its performance obligations by a commercially reasonable period determined in good faith. The Customer’s payment obligations for Services already delivered are not extended by a force majeure event.
All notices must be in writing and delivered by email with confirmation of receipt, or personally. Notices are deemed given and received upon confirmation of delivery. Notices to GetGreenline: legal@getgreenline.co | Privacy Officer: privacy@getgreenline.co | 3400, 350 – 7th Avenue S.W., Calgary, Alberta T2P 3N9 | (866) 845-6931.
All monetary amounts under this Agreement are in Canadian Dollars unless otherwise expressly provided.
The parties are independent contractors. Neither party is an employee, agent, partner, joint venturer, or legal representative of the other. Nothing in these Terms creates a partnership, agency, or employment relationship. Use of the word “partner” refers to a co-operative business relationship, not a legal partnership.
If any provision of these Terms is found to be void or unenforceable by a court of competent jurisdiction, it will not affect the validity of any other provision. Unenforceable provisions are deemed separate and distinct; the remaining provisions remain in full force and effect.
These Terms and any Sales Agreement may be executed electronically and in counterparts, each deemed an original. Electronic signatures are valid and binding to the same extent as original signatures under the Electronic Transactions Act (Alberta) and the Electronic Commerce Act applicable in each province of operation.
These Terms are drafted in English. Les parties ont convenu que la présente convention soit rédigée en anglais. In the event of any inconsistency between an English version and any translated version, the English version governs.
| Ancillary Information | All information, documentation, and material specified as Ancillary Information in a Sales Agreement, provided by the Customer to GetGreenline for the purpose of providing the Services. |
| BLAZE Brands | GetGreenline’s optional retail media and trade promotion program, governed by the BLAZE Brands Retail Partner Addendum and Data Use Agreement. |
| Change Order | A written amendment, modification, or supplement to the Services, agreed to mutually by the parties in writing. |
| Company / GetGreenline | GetGreenline ULC (formerly GETGREENLINE, INC.), Corporate Access Number 2024329779, an Unlimited Liability Company incorporated under the laws of Alberta, Canada, operating the Greenline Platform and BLAZE Brands. |
| Company Data | Data, information, or material provided by GetGreenline or relating to the usage of the Services, including software usage data and metadata. |
| Confidential Information | Information not generally known to the public or that constitutes a trade secret under applicable law, including pricing, technical information, know-how, software, customer data, and data relating to either party’s business. Excludes information that: (i) enters the public domain through no breach by the Receiving Party; (ii) was lawfully in the Receiving Party’s possession prior to disclosure; (iii) is received from a third party without restriction; or (iv) is approved for release in writing by the Disclosing Party. |
| Customer / Retail Partner | The licensed cannabis retailer that executes a Sales Agreement or Order Form and uses the Greenline Platform. |
| Customer Data | The Customer’s sales receipts, inventory levels and product descriptions, purchase orders, and Customer client and employee data. |
| Customer Personal Data | Personal information about the Customer’s consumers collected and controlled by the Customer and processed by GetGreenline as Data Processor under the Data Processing Addendum. |
| Data Processing Addendum (DPA) | The data processing agreement incorporated into these Terms as Schedule 1, governing GetGreenline’s processing of Customer Personal Data. |
| Disclosing Party | The party disclosing Confidential Information to the Receiving Party. |
| Early Termination Fee | All Fees that would have been due over the remainder of the current Term, payable by the Customer upon early termination. |
| Effective Date | The date on which these Terms take effect as set out on the cover page. Note: the commencement of the Term and billing obligations is governed by the Subscription Start Date, not the Effective Date. |
| Fees | The amounts payable by the Customer to GetGreenline as set out in each Order Form. |
| Greenline Hardware | Hardware components integrated with the Greenline System as part of the Greenline Platform. |
| Greenline Platform | The Greenline Hardware and Greenline System together, as operated by GetGreenline. |
| Greenline Policies | GetGreenline’s acceptable use guidelines, policies, and directives as published at getgreenline.co/privacy from time to time. |
| Greenline System | GetGreenline’s software-as-a-service platform, including POS, e-commerce, loyalty, compliance, dashboard, and related modules. |
| Initial Term | The initial period specified in the applicable Order Form, commencing on the Subscription Start Date. |
| Intellectual Property Rights | All patents, copyrights, trade-marks, trade secrets, moral rights, industrial designs, and any other intellectual property rights recognized under Canadian law or any other applicable law. |
| Order Form | A mutually executed commercial agreement specifying the services, fees, and terms applicable to a particular subscription or program. |
| Permits | All requisite municipal, provincial, and federal permits, licenses, and authorizations required for the Customer to legally operate its cannabis retail business. |
| Receiving Party | The party receiving Confidential Information from the Disclosing Party. |
| Renewal Term | Each successive renewal term following the Initial Term, of the same duration as the Initial Term, commencing automatically upon expiry of the prior term unless either party provides at least thirty (30) days’ written notice of non-renewal. |
| Sales Agreement | A sales agreement or Order Form supplementing these Terms with commercial terms specific to the Customer. |
| Subscription Start Date | The date the Customer first processes a completed, non-test sale through the applicable production Greenline Service, unless another date is agreed to in writing by the parties. The Subscription Start Date governs the commencement of the Term and recurring billing obligations, and may differ from the Effective Date of these Terms. |
| Scheduled Downtime | Periods of planned unavailability for data backups, system maintenance, and software updates, scheduled outside of 9am–7pm PST, Monday to Sunday. |
| Service Data | All information and data provided by the Customer through its use of the Greenline Platform. |
| Services | Access to the Greenline Platform and associated services provided by GetGreenline under these Terms and any applicable Sales Agreement. |
| Term | The Initial Term and all Renewal Terms collectively. |
The following documents together constitute the complete legal framework governing the Customer’s relationship with GetGreenline. In the event of any conflict between these documents, the document listed first in the table below prevails with respect to the subject matter of the conflict.
| # | Document | Scope and Prevalence |
| 1 | Order Form | Governs commercial terms specific to each Retail Partner, including fees, service tier, and BLAZE Brands participation. Prevails over all other documents with respect to commercial terms. |
| 2 | BLAZE Brands Retail Partner Addendum and Data Use Agreement | Governs Retail Partner participation in BLAZE Brands, including express consent framework, authorized data processing purposes, and revenue share. Prevails over these Terms and the DPA with respect to BLAZE Brands data use. Governed by CAA arbitration under Alberta law. |
| 3 | Data Processing Addendum (Schedule 1) | Governs GetGreenline’s processing of Customer Personal Data as Data Processor. Prevails over these Terms with respect to personal information processing obligations. |
| 4 | These Terms (Version 4.0, effective [___________]) | Governs the core Greenline Platform subscription. Applies to all matters not expressly governed by documents 1–3 above or documents 5–6 below. |
| 5 | GetGreenline Policies | Acceptable use policies published at getgreenline.co/privacy. Immediately binding on the Customer upon modification. |
| 6 | GetGreenline ULC Privacy Policy | Governs GetGreenline’s collection, use, and disclosure of personal information. Available at getgreenline.co/privacy. Incorporated by reference into these Terms and the DPA. |
| Relationship to the Terms
This Data Processing Addendum (“DPA”) is Schedule 1 to and forms part of the GetGreenline SaaS Terms and Conditions. It governs GetGreenline’s processing of Customer Personal Data on behalf of each Retail Partner. In the event of any conflict between the Terms and this DPA with respect to Customer Personal Data processing, the DPA prevails. Capitalized terms used but not defined in this DPA have the meanings given in the Terms. |
The Retail Partner is the Data Controller with respect to Customer Personal Data collected from its consumers through its cannabis retail operations. GetGreenline is the Data Processor with respect to Customer Personal Data processed on the Retail Partner’s behalf. GetGreenline will process Customer Personal Data only: (a) as necessary to provide the Services; (b) in accordance with the Retail Partner’s instructions as set out in these Terms and this DPA; (c) as required to comply with Applicable Privacy Laws; and (d) for no other purpose without prior written consent.
| Applicable Privacy Laws | PIPEDA, Alberta PIPA, BC PIPA, and any other applicable federal or provincial privacy legislation, as amended. |
| Customer Personal Data | Personal information about the Retail Partner’s consumers, including loyalty members, e-commerce account holders, and in-store purchasers, collected and controlled by the Retail Partner and processed by GetGreenline as Data Processor. Excludes anonymized or aggregated data from which individuals cannot be identified. |
| Data Controller | The Retail Partner, who determines the purposes and means of processing Customer Personal Data. |
| Data Processor | GetGreenline, which processes Customer Personal Data on behalf of and at the direction of the Data Controller. |
| Personal Data Breach | Any unauthorized destruction, loss, alteration, disclosure of, or access to, Customer Personal Data processed by GetGreenline. |
| Subprocessor | A third-party service provider engaged by GetGreenline to process Customer Personal Data on GetGreenline’s behalf, including GetGreenline’s US-based cloud infrastructure provider. |
| ⚠ IMPORTANT: Some Customer Personal Data — specifically loyalty program data and e-commerce account and transaction data — is processed by GetGreenline’s US-based cloud infrastructure provider on servers located in the United States. Personal information stored in the United States may be accessible to US courts, law enforcement, and national security authorities under applicable US law, including the Clarifying Lawful Overseas Use of Data Act (CLOUD Act), 18 U.S.C. § 2713. GetGreenline remains accountable for Customer Personal Data in the hands of its US-based provider. |
The Retail Partner acknowledges and agrees that: (a) Customer Personal Data relating to loyalty programs and e-commerce may be transferred to and processed by GetGreenline’s US-based cloud infrastructure provider; (b) GetGreenline has entered into a Data Processing Agreement with that provider requiring security standards comparable to those required by Alberta PIPA and PIPEDA; and (c) the Retail Partner must disclose this cross-border processing to its consumers as described in Schedule 3 and implement at-collection notices as required by Alberta PIPA Section 13.1. Cannabis transaction records and age verification records are stored and processed exclusively on servers located in Canada.
GetGreenline maintains the following technical and organizational security measures to protect Customer Personal Data:
| Retailer Obligation
As Data Controller, the Retail Partner is responsible for ensuring its consumer-facing privacy policy and sign-up flows contain the disclosures set out in this Schedule. GetGreenline’s provision of this template does not constitute legal advice. Retail Partners should have their disclosures reviewed by their own legal counsel before publication. |
The Retail Partner’s consumer-facing privacy policy must include the following disclosures:
| Template Loyalty Sign-Up Notice (must appear at or before sign-up — Alberta PIPA Section 13.1 requirement)
By joining [Store Name]’s loyalty program, you consent to the collection and use of your personal information (name, email, purchase history, and loyalty activity) to administer your loyalty membership. Your information is processed by our technology provider, GetGreenline ULC (privacy@getgreenline.co | (866) 845-6931), whose systems are located in Canada and the United States. Personal information stored in the United States may be accessible to US authorities under applicable US law. You may withdraw from the loyalty program at any time by contacting [Store Name] or privacy@getgreenline.co. Our full privacy policy is available at [URL]. |
| Template E-Commerce Account Notice (must appear at or before account creation — Alberta PIPA Section 13.1 requirement)
By creating an online account with [Store Name], you consent to the collection and use of your personal information (name, email, address, order history, and browsing activity) to process your orders and manage your account. Your information is processed by our technology provider, GetGreenline ULC (privacy@getgreenline.co | (866) 845-6931), whose systems are located in Canada and the United States. Personal information stored in the United States may be accessible to US authorities under applicable US law. Our full privacy policy, including your rights to access, correct, and withdraw consent, is available at [URL]. |
By accessing or using the Greenline Platform, by executing a Sales Agreement or Order Form, or by continuing to use the platform after the Effective Date of these Terms, you represent that you have read, understood, and agree to be bound by these Terms in their entirety, including the Data Processing Addendum in Schedule 1 and the required retailer disclosures in Schedule 3.
These Terms are available at getgreenline.co/terms and supersede all prior versions. © 2025 GetGreenline ULC. All rights reserved.
